Refund policy

All of our products are made to order, which means each item is crafted specifically for you. As a result, we do not accept returns, exchanges, or offer refunds.

To avoid any issues, please be as specific as possible when placing your order—especially when selecting custom styles, colors, lettering, or designs. If you have detailed specifications or special requests, feel free to email us after checkout so we can ensure we're aligned with your vision.

We are committed to creating a product you'll love, and clear communication helps us bring your ideas to life accurately.

If you receive an item that is damaged or incorrect, please contact us within 5 days of delivery with your order number and photos, and we will do our best to make it right.

Thank you for understanding and supporting small-batch, made-to-order work!